Privacy Policy

Last updated: 2025-09-22

TruckWeight (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, process, and share your information when you visit our website (www.truckweight.com) or otherwise interact with us.

1. Information We Collect

We may collect and process the following types of information:

Personal Information: name, email address, phone number, job title, company name, address — typically when you request a quote, contact us, or sign up for updates.
Device & Usage Data: IP address, browser type, pages visited, time and date of access, referring/exit pages, and other diagnostic or analytics data.
Cookies & Tracking Technologies: We use cookies and similar technologies for website functionality, analytics, and to improve user experience.

2. How We Use Your Information

We use the data we collect for the following purposes:

To respond to and fulfill your requests (e.g. quotes, support, information).
To provide and improve our products and services.
To send you marketing materials (if you have consented or it is legally permitted).
To monitor and analyze usage of our website so we can optimize its performance and user experience.
To comply with legal obligations.

3. Legal Basis for Processing

Depending on your region, we rely on one or more of the following legal bases to process your personal data:

Consent: where you have given us permission (e.g., subscribing to newsletters).
Contractual necessity: when needed to provide services you requested (e.g. quoting, sales transactions).
Legitimate interests: such as improving website usability, securing our systems, or marketing to our customers — balanced against your rights and freedoms under applicable law.
Compliance: to meet our legal obligations.

4. Data Sharing & Third Parties

We may share your information with:

Service providers who help us run our website, process data, or provide business support (e.g. hosting, analytics tools).
Professional advisors and suppliers.
Legal or regulatory bodies, if required by law or to protect our rights.
Potential partners or buyers if we merge, acquire, or sell part of our business.

We do not sell your personal data for profit.

5. Data Retention

We retain your personal data only for as long as needed for the purposes described in this policy, or as required by law. When data is no longer needed, we securely delete or anonymize it.

6. Your Rights

Depending on your location, you may have rights such as:

Access your personal data.
Correct inaccurate or incomplete data.
Delete your data (“right to be forgotten”).
Restrict or object to certain types of processing.
Data portability – receive your data in a usable format.
Withdraw consent, where processing is based on consent.

To exercise any of these rights, please contact us (see Contact information below). We will respond within the timeframes required by applicable law.

7. Cookies & Tracking

We use cookies and similar technologies to:

Enable core functionality of the website.
Analyze site usage (e.g. via Google Analytics or similar).
Improve performance and usability.

You can set your browser to refuse cookies or notify you when cookies are being used. However, some site features may not work properly without them.

8. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure or destruction. While we strive to protect your data, no system is completely secure.

9. International Transfers

If we transfer your personal data to countries other than your own, we will ensure such transfers comply with applicable legal requirements and have adequate safeguards in place to protect your rights.

10. Children

Our services are intended for business users. We do not knowingly collect personal information from children under the age of 13. If you believe we might have information about a child in that age range, please contact us so we can delete it.

11. Changes to This Privacy Policy

We may update this policy from time to time. If material changes occur, we will post a notice on this website and update the “Last updated” date. Your continued use of our site after changes means you accept the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

TruckWeight
225 Ridgevale Drive Halifax, NS, B4A 4B3
1-877-757-7888